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End-User Service Agreement & Payment Authorization

This End-User Service Agreement (“EUSA”) is a legal agreement between (a) licensee (“End-User”, “Customer”, “You” or “Your” as defined in the service order linked to this agreement) and (b) Windroot Corporation an Illinois based corporation whose address is 1501 E Woodfield Rd Suite 201N, Schaumburg, IL 60173 (“Windroot”, or “Service Provider”, “We,” or “Our”).

By signing this agreement, you agree to the understanding shown below and agree to be bound by the terms of EUSA.

(a) Capacity and Authority to Contract
CUSTOMER represents that you are of legal age of majority in your state of residence and, if applicable you are duly authorized to enter into this contract.

(b) Description of Services
SERVICE PROVIDER is a Certified Public Accountant Firm which offers sale and support for various major accounting products and software services (SaaS) which also include:

• Sales and Support Accounting Services
• Payroll processing
• Bookkeeping services
• Cloud services for Accounting Solutions

(c) TERM
This EUSA is effective unless terminated and is valid for the period of the term as defined in the service order linked to this agreement

(d) PAYMENT
Payment shall be made to Windroot Corporation (1501 E Woodfield Rd. Suite 201N, Schaumberg, IL – 60173, USA). The charge on the CUSTOMER statement will appear as Windroot Corp.

(e) Independent Service Provider
SERVICE PROVIDER is an independent technical service provider company and is not affiliated or endorsed by any company whose products we serve. All brands, images, trademarks, products, and services of companies mentioned belong to the individual companies.

(f) LIMITED LIABILITY
The parties understand and agree that SERVICE PROVIDER and its employees, subcontractors, and its agents assume no liability or responsibility for the cost of repairing or replacing any equipment, software, or personal property, including intellectual property lost or damaged, either current or arising in the future, or any consequential damage of any nature incurred as a result of the services rendered to the CUSTOMER.

(g) Right to refuse, suspend or terminate service
SERVICE PROVIDER reserves the right to refuse, suspend, or terminate service to any user for any reasons related to the improper or illegal use of services or products. In the event of such refusal or termination, a refund for the time remaining will be made on pro-rata basis and will be credited to the CUSTOMER account within 72 hours of termination.

(h) TRANSFER
This agreement is non-transferrable without the prior agreement of SERVICE PROVIDER. The new end-user receiving the transferred agreement must agree to all EUSA terms.

(i) PRIVACY POLICY

The Windroot Corp (1501 E Woodfield Rd Suite 201N, Schaumberg, IL – 60173, USA) Privacy Policy which is an integral part of these Terms and Conditions is incorporated here by reference (https://windrootcorp.com/why-windroot/privacy-policy/). If you have not yet reviewed by the Privacy Policy, then please do so prior to agreeing to these Terms and Conditions. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to Windroot Corporation over telephone, electronically or otherwise, is not confidential or proprietary to you. The data shared with us will be 100% safe and secure. Once the job is complete your data will be deleted from our server and we will not be able to provide a copy of it in future.

(j) REFUND POLICY

The Windroot Corp (1501 E Woodfield Rd Suite 201N, Schaumberg, IL – 60173, USA) Refund Policy which is an integral part of these Terms and Conditions is incorporated here by reference (https://windrootcorp.com/refund-policy/). If you have not yet reviewed by the Refund Policy, then please do so prior to agreeing to these Terms and Conditions.

For any service plans, a full refund will be issued if SERVICE PROVIDER has not been able to resolve issues with the subscribed services as defined in the service order linked to this agreement. For term service plan if there are one or more issues resolved within first 15 (fifteen) days, the fees as per the count of Incidents and Setup Fee will be charged. For Subscription Plans (Annual or other Unlimited Service Plan time periods), refund requests will be honored within the first 30 days of the subscription. Post 30 days, if Windroot has successfully resolved one or more cases, the Subscription Plan fees may not be fully refundable. For Single-Incident Plans, Unused Single-Incident Plans must be used within 30 days of purchase. No refunds will be issued for unused Single-Incident Plans after 30 days. A used Single-Incident Plan is eligible for refund if the issue/incident cannot be resolved by our technicians. In this case, refund requests must be made within 7 days of the last interaction with a technician. If a refund request is not received within 7 days, the Single-Incident Plan will not be honored for a future issue/incident. For any refund related queries, call us on our 24×7 toll free number (844) 744-2010 or (800) 940-0255 or write to us at billing@windrootcorp.com .

We reserve the right to refuse refunds of any service or products that does not meet the above refund conditions in our sole discretion.

(k) GOVERNING LAW

Use of this site shall be governed by all applicable Federal laws of the United States of America and the laws of the State of Illinois.
Entire Agreement
The EUSA is the entire agreement between the CUSTOMER and SERVICE PROVIDER and it supersedes all prior, oral, or written communications, proposals, and representations with respect to service provided by this EUSA.

Service Provider Contact Details
Windroot Corporation
Address: 1501 E Woodfield Rd. Suite 201N, Schaumberg, IL 60173 USA
Email Address: billing@windrootcorp.com
Phone Number: (844) 744-2010, (800) 940-0255

Payment Authorization
Please Sign and complete this form to authorize Windroot Corporation to initiate and your financial institution to honor, an electronic payment in the amount specified above from the bank account or credit card entered above.

You understand that because this is an electronic transaction, these funds may be withdrawn from your account on the above noted transaction date. You acknowledge that the origination of Automatic Clearing House (ACH) transactions to you account must comply with the provisions of all applicable federal and state laws, rules, and regulations. You will not dispute merchant debiting your checking/savings account, so long as the amount corresponds to the terms indicated in this web form. This authority pertains to the Windroot account noted above.

This charge will be reflected on your card statement as “WindrootCorp.”.

For any queries, call us at (844) 744-2010 or (800) 940-0255 or email us at billing@windrootcorp.com. Also visit us at https://windrootcorp.com/contact/ .

Refund & Cancellation Policy: https://windrootcorp.com/why-windroot/refund-policy/
Terms & Conditions: https://windrootcorp.com/why-windroot/terms-conditions/