Refund & Return Policy

Updated on March 22, 2022.

60-Day Money Back Guarantee

All Intuit QuickBooks Financial software and Intuit QuickBooks Point of Sale Desktop software may be returned within 60 days from the date of invoice.

This includes QuickBooks Pro, QuickBooks Premier, QuickBooks Enterprise, QuickBooks For Mac, QuickBooks Accountant and QuickBooks POS software. You will be required to uninstall and remove the application from your computer. Since there is no physical product shipped, you are not required to send anything back to us.

QuickBooks Online, Intuit Payroll, and Intuit Field Service Management are not eligible for the 60 Day Guarantee, but your subscription can be cancelled within 30 days to prevent any charges. All other items including Computers, monitors, and supplies may be returned in new / unopened condition within 30 days.

Customized supplies are not eligible for a refund.

Professional services, consulting, project work, and bookkeeping services are non-refundable.

When cancelling a monthly subscription, all future charges associated with future months of your subscription will be cancelled. You may notify us of your intent to cancel at any time; your cancellation will become effective at the end of your current monthly billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly billing period.

If you have additional questions regarding returns and refunds, please contact us at support@windrootcorp.com

Return Process
  • To request for a Refund, or a Return, please call (847) 999-4525 or fill out the Contact Us form.
  • Credits can only be issued to the credit card used for the original purchase.
  • We’ll notify you via e-mail of your refund as per the above mentioned Refund & Return Policy. You should expect to receive your refund within 2 weeks of return or refund approval, however, in many cases you will receive a refund more quickly.

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