This End-User Service Agreement (“EUSA”) is a legal agreement between (a) licensee (“End-User”, “Customer”, “You” or “Your” as defined in the service order linked to this agreement) and (b) Windroot Corporation an Illinois based corporation whose address is 1501 E Woodfield Rd Suite 103E, Schaumburg, IL 60173 (“Windroot”, or “Service Provider”, “We,” or “Our”).
By signing this agreement, you agree to the understanding shown below and agree to be bound by the terms of EUSA.
CUSTOMER represents that you are of legal age of majority in your state of residence and, if applicable you are duly authorized to enter into this contract.
SERVICE PROVIDER is a Certified Public Accountant Firm which offers sale and support for various major accounting products and software services (SaaS) which also include:
This EUSA is effective unless terminated and is valid for the period of the term as defined in the service order linked to this agreement
Payment shall be made to Windroot Corporation (1501 E Woodfield Rd. Suite 103E, Schaumberg, IL – 60173, USA). The charge on the CUSTOMER statement will appear as Windroot Corp.
SERVICE PROVIDER is an independent technical service provider company and is not affiliated or endorsed by any company whose products we serve. All brands, images, trademarks, products, and services of companies mentioned belong to the individual companies.
The parties understand and agree that SERVICE PROVIDER and its employees, subcontractors, and its agents assume no liability or responsibility for the cost of repairing or replacing any equipment, software, or personal property, including intellectual property lost or damaged, either current or arising in the future, or any consequential damage of any nature incurred as a result of the services rendered to the CUSTOMER.
SERVICE PROVIDER reserves the right to refuse, suspend, or terminate service to any user for any reasons related to the improper or illegal use of services or products. In the event of such refusal or termination, a refund for the time remaining will be made on pro-rata basis and will be credited to the CUSTOMER account within 72 hours of termination.
This agreement is non-transferrable without the prior agreement of SERVICE PROVIDER. The new end-user receiving the transferred agreement must agree to all EUSA terms.
The Windroot Corp (1501 E Woodfield Rd Suite 103E, Schaumberg, IL – 60173, USA) Refund Policy which is an integral part of these Terms and Conditions is incorporated here by reference (https://windrootcorp.com/refund-policy/). If you have not yet reviewed by the Refund Policy, then please do so prior to agreeing to these Terms and Conditions.
For any service plans, a full refund will be issued if SERVICE PROVIDER has not been able to resolve issues with the subscribed services as defined in the service order linked to this agreement. For term service plan if there are one or more issues resolved within first 15 (fifteen) days, the fees as per the count of Incidents and Setup Fee will be charged. For Subscription Plans (Annual or other Unlimited Service Plan time periods), refund requests will be honored within the first 30 days of the subscription. Post 30 days, if Windroot has successfully resolved one or more cases, the Subscription Plan fees may not be fully refundable. For Single-Incident Plans, Unused Single-Incident Plans must be used within 30 days of purchase. No refunds will be issued for unused Single-Incident Plans after 30 days. A used Single-Incident Plan is eligible for refund if the issue/incident cannot be resolved by our technicians. In this case, refund requests must be made within 7 days of the last interaction with a technician. If a refund request is not received within 7 days, the Single-Incident Plan will not be honored for a future issue/incident. For any refund related queries, call us on our 24×7 toll free number (844) 663-2466 or write to us at firstname.lastname@example.org . You can also visit us at https://windrootcorp.com/contact/
We reserve the right to refuse refunds of any service or products that does not meet the above refund conditions in our sole discretion.
The EUSA is the entire agreement between the CUSTOMER and SERVICE PROVIDER and it supersedes all prior, oral, or written communications, proposals, and representations with respect to service provided by this EUSA.
Service Provider Contact Details
Address: 1501 E Woodfield Rd. Suite 103E, Schaumberg, IL 60173 USA
Email Address: email@example.com
Phone Number: (844) 663-2466
Please Sign and complete this form to authorize Windroot Corporation to make a one-time debit to your credit card provided at https://windrootcorp.com/ for the amount (in USD) as mentioned in the service order mentioned below.
I authorize Windroot Corporation to charge my credit card account for USD on January 23, 2022
This payment is for Invoice/reference# - | .
By signing this Form, you give us permission to debit your account for the amount indicated on or after the indicated date. This is permission for a single transaction only and does not provide authorization for any additional unrelated debits or credits to your account. You certify that you are an authorized user of this credit card and will not dispute the payment with this credit card company; so long as the transaction corresponds to the terms indicated in this form.
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Document Name: End-User Service Agreement & One (1) Time Credit Card Payment Authorization – Windroot Corporation
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